We aim to be transparent about how your information is used and would like to clarify this with this page. As a user or visitor of our web application/website, you accept the guidelines described in these terms and conditions and consent to the processing of personal data described in this privacy policy.

What information do we collect?

We only collect and process personal data that is legitimate for the purpose.

  • Contact information such as name, address, telephone number and email address.
  • Identification number, i.e. personal identification number and corporate registration number.
  • Order information such as order number, products or services ordered, order date, price and purchase history.
  • Payment information such as payment method, amount and payment history.
  • Financial information such as credit reports.
  • Correspondence and other information such as notes and emails on various matters such as inquiries, appointments, service commitments and warranties.
  • User information from our website such as IP address and device information.

Please note that personally identifiable information, or other sensitive information, that you provide through forms or open communication channels such as direct messages on social media may be read and collected by others.

Cookies

We also collect information via so-called “cookies” here on the website. These are small text files that are stored on your computer and that help me/us see statistics about our visitors to the website. The cookie files are completely anonymous and do not contain any personal information except your IP address.
You can choose whether to accept or block cookies. Most browsers automatically accept cookies, but you can change your browser settings to refuse cookies. Below are some examples of how to do this for each web browser.

Please note that if you choose to block cookies, this may in some cases impair the functionality and experience of the website/web application.

How do we use collected information?

We collect and process your personal data for various purposes. These purposes determine what we may use your personal data for.

a) Handle inquiries, orders and submit quotes
In order for us to be able to handle orders and provide quotes, we need to process your contact information, among other things.

b) Manage orders and purchases
In order to be able to handle orders and purchases and fulfill our commitments to you as a customer, we need to process more personal data about you. We need, among other things, to be able to identify you, confirm your order, deliver goods and handle payments from you. Furthermore, we also need to process your personal data to be able to handle our commitments in case of complaints and warranty matters regarding purchased products.

c) Information about and marketing of our products and services
We also process your personal data to inform you about and market us and our products and services. This processing is necessary for our legitimate interest in developing, improving and selling products and services and maintaining good customer contact with you as a customer.

d) If you place an order or make a purchase with us, we may disclose your personal data to the following recipients within the framework of handling your order and purchase, based on our contractual obligations to you as a legal basis:
Logistics companies and freight forwarders who help us with the transportation of goods so that we can deliver our products to you. The personal data we provide is your contact information and order information.

Storage of personal data

We will store your personal data for as long as necessary to fulfill the purposes for which the data is processed. The storage period therefore depends on the purpose for which the data is processed. In addition, we may store the data for longer if it is necessary to establish, defend or assert legal claims, e.g. if a dispute is ongoing. We regularly carry out thinning and delete personal data that is no longer necessary.

How long do we retain personal data?

Öströö Fårfarm will retain your personal data for as long as you are a customer with us or as long as it is needed to provide you with the products, services or information you desire. After that time, it will be saved for various legal requirements. Once that time has passed, your personal data will be deleted or anonymized. Please note that some personal data is necessary to fulfill obligations included in our agreement with you or other legal basis, such as information about agreements, invoiced services and can therefore not be restricted or deleted.

What rights do you have over your personal data?

  • You have the right to know what personal data about you I store.
  • You have the right to contact me and ask for incorrect information to be corrected.
  • You have the right to have your data erased. However, this does not apply if there is national legislation that prevents me from doing this.
  • You have the right to request that your data be limited to being used for certain limited purposes.
  • You have the right to object to the processing of personal data that we carry out.
  • You have the right to file a complaint with the Swedish Data Protection Authority if you believe that we have not processed your data correctly. Complaints should be filed at www.datainspektionen.se

Questions regarding our privacy policy

If you have questions or comments regarding our privacy policy or our information management, or would like us to share with you what information we have, or if you would like to update your information or have us delete your information from our database, please contact us .